Terms of service

Terms of Service
Last updated: July 2025

1. Overview
By placing an order on this website, you agree to these terms. PurePod is operated by ClickCraft Ventures. We reserve the right to update these terms at any time without prior notice. Continued use of the site after any changes means you accept the updated terms.

2. Products
We do our best to describe and display our products accurately. Colors and dimensions may appear slightly different depending on your screen settings. PurePod is a portable produce-cleaning device that uses a water-and-salt ion process to help remove residue, wax, and surface impurities from fruits and vegetables. PurePod is not a substitute for proper food safety practices and does not guarantee the complete removal of all contaminants, bacteria, or pesticide residue. Always use fresh, clean water with each use. Individual results may vary.

3. Pricing
All prices are listed in USD. We reserve the right to change prices at any time. In the event of a pricing error on your order, we will contact you before processing.

4. Orders
Placing an order does not guarantee availability. We reserve the right to cancel any order due to stock issues, suspected fraud, or pricing errors. You will be notified and fully refunded if this occurs.

5. Cancellations
You may cancel your order at any time before it has been fulfilled and shipped by contacting [email protected] with your order number. Once shipped, our 90-day refund policy applies.

6. Chargebacks and Payment Disputes
We take every customer concern seriously and respond to all support emails promptly. If you experience any issue with your order — including non-delivery, product dissatisfaction, or billing concerns — we ask that you contact us at [email protected] before initiating a chargeback or dispute with your bank or card provider.

Our team is available Monday to Friday and will work to resolve your concern as quickly as possible. Initiating a chargeback without first contacting us is a violation of this agreement. ClickCraft Ventures reserves the right to contest any chargeback filed without prior communication by submitting evidence of purchase, delivery, and our stated refund policy to the relevant financial institution.

7. Intellectual Property
All content on this website including text, images, logos, and design belongs to PurePod / ClickCraft Ventures and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability
ClickCraft Ventures is not liable for any indirect, incidental, or consequential damages arising from product use. Our maximum liability is limited to the original purchase price of your order.

9. Governing Law
These terms are governed by the laws of the United States.

10. Contact
Questions? Email us at [email protected]